Stilling Waves Press, a division of Everspring Ventures (Pty) Ltd (registration number 2025/666621/07), of 20 Fairway Avenue, Linksfield North, Johannesburg, South Africa ("we", "us", and the responsible party under POPIA), respects your privacy and is committed to protecting your personal information in accordance with the South African Protection of Personal Information Act, 2013 (POPIA). This policy explains what we collect, why, and your rights.
1. Information we collect
- Order & contact details — your name, email address, and (for print orders) delivery address.
- Payment information — handled securely by our payment providers (Polar for digital, PayFast for print). We do not see or store your full card details.
- Site usage — basic, privacy-preserving analytics we host ourselves (no Google Analytics). We do not sell your data or use invasive third-party tracking.
2. How we use your information
- To process and deliver your orders and provide customer support.
- To send you updates you have asked to receive (you can unsubscribe at any time).
- To meet our legal, tax, and accounting obligations.
3. Who we share it with
We only share what is necessary to fulfil your order: our payment providers (Polar, PayFast), our print and fulfilment partner for print orders, and our email provider for any messages you have opted into. We do not sell your personal information.
4. Cookies
The Site uses essential cookies needed for it to function and for our self-hosted, privacy-preserving analytics.
5. Data retention & security
We keep your information only as long as needed to fulfil orders and meet legal obligations, and we take reasonable measures to keep it secure.
6. Your rights under POPIA
You may request access to, correction of, or deletion of your personal information, and you may object to its processing. To exercise these rights, email hello@stillingwaves.com. You also have the right to lodge a complaint with the Information Regulator (South Africa).
Last updated: 10 June 2026. If you have any questions, contact us at hello@stillingwaves.com.